Frequently Asked Questions
What can I expect from therapy?
I take a client-centered, trauma-informed, affirming approach, and use a blend of therapeutic methods to support clients in reaching their goals including narrative therapy, nervous system regulation, somatic and mindfulness approaches, and cognitive behavioral therapy. I am warm, casual, and authentic in my approach and keep sessions collaborative since you are the expert of your own life.
Will my information be kept private?
Yes! I provide HIPAA compliant services. This means that what we talk about is confidential. All software used to provide Telehealth services are HIPAA compliant. Limits of confidentiality apply and will be provided in writing to you during the informed consent process. I will review limits of confidentiality during our intake session and can answer any questions related to confidentiality at any point during treatment.
Do you accept insurance?
I accept many major insurance providers and bill through the Alma Platform. Please click here to search for "Emily Dillon" in the Alma platform to see if your insurance provider is partnered with Alma. If you are not eligible through Alma, I am happy to provide a monthly superbill to be submitted to your insurance provider for possible reimbursement. I cannot guarantee reimbursement. Please reach out to your insurance provider to check your eligibility for out-of-network coverage. All cash-pay payments will be processed through Simple Practice.
How much are your out-of-pocket rates?
My rate is $185 per individual session. Sessions are 53 minutes long and meet weekly or every-other-week.
What is your cancellation policy?
If you need to reschedule your appointment, please call 24 hours in advance to reserve another time. If you are unable to cancel before 24 hours, our appointment will be considered a "no show." The first no-show appointment will result in a charge of 50% of the total rate and any subsequent missed appointments will result in a charge of 100% of the total rate. 15 minutes after an appointment start time will also be considered a no-show.
What can I do if I am having a mental health crisis?
If you or anyone you know is having a mental health crisis, please call the Suicide and Crisis Lifeline at 988 (24/7). For LGBTQ+ crisis support you can also call, chat, or text with a crisis counselor 24/7 here: https://www.thetrevorproject.org/get-help/
You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.
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Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.
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You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.
You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.
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If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call (800) 985-3059.